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  • Maintenance Tips

    Cleaning Insect Screens

     Follow exterior surface cleaning instructions for all exterior screens. Interior mounted screens can be vacuumed with a soft brush attachment or wiped with a soap and water solution. Use caution when removing and handling insect screens. Torn insect screens or bent screen bars are not covered by warranty.


    Tip: An easy way to clean an insect screen is to remove it and lay it down on a flat surface. Apply a cleaning solution to the screen and let it soak for a minute. Then, rinse the screen using a low-pressure spray, such as a garden hose.

    Cleaning Hardware

    Clean and lubricate hardware components regularly to prevent excess wear on hardware gears. Use a diluted household cleaner and wipe hardware components clean, including locks, hinges, operator arms, and handles. Always rinse hardware with clean water to remove any detergent or cleaner prior to lubricating.


    To lubricate rotary drive hardware, use lithium grease, automotive grease, or petroleum jelly.
    To lubricate hinges and rollers, use silicone based lubricants. Avoid using petroleum-based lubricants.

    Cleaning Glass Surfaces

    Apply a mild soap or vinegar-based cleaner to the glass, by spraying or using a clean, grit-free cloth or sponge saturated with cleaning solution. Avoid using ammonia or alcohol-based cleaners, which can cause streaking. Be careful not to damage glazing, frame finish, wood components or insulating unit seals by overgenerous application of cleaners.


    Follow the cleaning solution manufacturer's directions on the label for toxicity, handling and flammability warnings. Wipe the cleaning solutions on the glass in a circular motion, applying light to moderate pressure. If streaks appear, rinse the glass surface with clean water. Using a clean, lint-free cloth, wipe the interior glazing surfaces dry, including any interior frame or hardware components. This will prevent spotting or water damage.


    To clean grease, oil, tape adhesive, crayons, or paint, apply a small amount of mild abrasive such as Soft Scrub® cleaner, or acetone to a clean, wet cloth or towel and rub only the affected area. Repeat cleaning steps listed above once complete.


    Tip: Glass should be cleaned by starting at the top of the building and systematically working down to glass installed on lower levels. This technique reduces the possibility of residue and cleaning solution running down on previously cleaned glass.

    Cleaning Exterior Frames

    The exterior surfaces of our window frames may collect a layer of surface dirt over time, depending on your local environmental conditions.


    Under most conditions, occasional rainfall should be sufficient to remove accumulated dirt on exterior surfaces. However, in conditions with smog, excess smoke, or dirt, the exterior surfaces should be cleaned more regularly to prevent damage to exterior finishes and discoloration.


    Use a mild soap or diluted detergent solution with clean, warm water, and wipe surfaces gently using a clean cloth, soft bristle brush, or pressure spray cleaner. Rinse surfaces thoroughly with clean water before soap or detergent dries.