ACCESSIBILITY POLICY

Statement of Commitment to Accessibility

All Weather Windows is committed to providing a barrier-free environment for all stakeholders including our clients/customers, employees, job applicants, suppliers, and any visitors who may enter our premises, access our information, or use our services. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (2005), and its associated standards and regulations.

All Weather Windows understands that we have a responsibility for ensuring a safe, dignified, and welcoming environment for everyone. We are committed to ensuring our organization’s compliance by incorporating accessibility legislation into our policies, procedures, equipment requirements, training, and best practices. We will review these policies and practices annually, as organizational changes occur, or in anticipation of compliance deadlines. In addition, we will strive to meet the needs of individuals with disabilities in a timely and effective manner.

Providing an accessible and barrier-free environment is a shared effort, and as an organization, All Weather Windows is committed to working with the necessary parties to make accessibility for all a reality. Questions, concerns or requests for more detailed information on our accessibility policies, plans, and training programs are to be directed to the Human Resources Business Partner in Ontario.

Details about Accessibility

If you would like more details about accessibility at All Weather Windows we encourage you to view the following information:

AWW IASR Customer Service Policy
AWW Statement of Commitment Policy Format
AWW IASR Employment Standard Policy
AWW IASR Information & Communications Standard Policy
AWW Multi Year Accessibility Plan

Upon request our Accessibility policies are available for your review in a number of formats.  Should you wish access to these documents, please notify Human Resources:
Phone: (905) 696-1514
Email: Ontario-AODAFeedback@allweatherwindows.com

AODA Feedback Procedures

All Weather Windows welcomes feedback from individuals with disabilities (including customers, employees and the public) about how we are meeting and supporting accessibility in our workplace, the delivery of our services and our customer service. As we strive to remove barriers and improve upon our accessibility; your feedback is always appreciated.

Please Note: Individuals who provide formal feedback (so long as contact information is provided) will be advised of any resulting actions taken based on the concerns or complaints submitted.

Individuals who wish to provide feedback are encouraged to do so by any of the following ways:

By telephone:
Contact our Ontario HR Business Partner at (905) 696-1514

In-person:
You may drop off the feedback form to 3100 Caravelle Drive, Mississauga ON L4V 1K9. Hard copies of the feedback form are also available at our location.

In writing:
You can send the feedback form via mail to 3100 Caravelle Drive, Mississauga ON. L4V 1K9. Hard copies of the feedback form are also available at our location.

By email:
You may contact us at the following email address:
Ontario-AODAFeedback@allweatherwindows.com
However, please note that if you fill out the online form below your comments/requests will be sent directly to this email address.

Online:
Please submit the online Feedback Form below by completing in full and hitting the "Submit" button.


Thank you.  We appreciate your business and look forward to seeing you soon!