CLEANING

Window Screens – when cleaning exterior window screens, be sure to follow all exterior surface-cleaning instructions (as provided with window). Be careful when handling screens because some damage, such as torn screens or bent bars, are not covered by warranty. An easy way to clean a screen is laying it flat on a clean, dry surface and applying a cleaning solution across the screen. Once it has soaked for a few minutes, rinse carefully with a low-pressure spray (garden hoses work fine).

Interior-mounted Screens – to clean interior mounted screens, simply vacuum with a soft brush vacuum attachment, or wipe gently with a soap and water solution.

Hardware – to prevent excess wear and tear on your window hardware, be sure to clean and lubricate the pieces regularly. A diluted everyday household cleaner can be used to wipe everything clean, but always be sure to rinse with clean water to get rid of any remaining cleaning solution. Don’t forget to lubricate! Rotary drive hardware can be lubricated with lithium grease automotive grease or petroleum jelly. Hinges and rollers can be lubricated with silicone-based lubricants, but be sure to avoid petroleum-based lubricants.

Glass Surfaces – to clean glass surfaces, we recommend using a mild soap or a vinegar-based cleaner. You can either soak a clean cloth or sponge in the solution or spray the solution directly onto the glass. Wipe gently and in a circular motion to spread the solution across the surface and then rinse with clean water to remove streaks. Wipe glass, frame and hardware clean with a dry cloth to avoid spotting and water damage.

  • If you use a pre-made cleaning solution, be sure to follow all directions on the label regarding toxicity, handling and flammability warnings.
  • Avoid ammonia or alcohol-based cleaners—they can cause streaking.
  • Too much cleaner can damage the glazing, frame finish, wood or insulating unit seals, so use it sparingly.
  • Start at the top of the building and work your way down to avoid getting streaks on your clean windows.

Stains – to clean grease, oil, tape adhesive, crayons or paint stains on glass, apply a small amount of mild abrasive, such as Soft Scrub® cleaner or acetone, to a clean, wet cloth and wipe the stain gently until removed.

Exterior Frames – if you live somewhere with smog, excess smoke or a lot of dirt, your window frames may need to be cleaned more regularly to avoid damage. Use a mild soap or diluted detergent with clean, warm water and gently wipe the frame with a clean cloth, soft bristle brush or pressure spray cleaner. Rinse gently but thoroughly with clean water before the cleaning solution dries.