Window Screens – we recommend that you follow all exterior surface cleaning instructions for exterior window screens. Use caution when handling screens, because torn screens or bent bars are not covered by warranty. One easy way to clean a screen is to lay it on a flat surface, apply a cleaning solution and let soak for a couple of minutes. Rinse the screen using a low-pressure spray, such as a garden hose.

Interior-mounted Screens – these screens can be vacuumed with a soft brush attachment or wiped with a soap and water solution.

Hardware – clean and lubricate regularly to prevent excess wear on hardware gears. Use diluted household cleaner to wipe hardware clean (e.g. locks, hinges, operator arms, handles). Always rinse with clean water to remove leftover detergent or cleaner.

  • Lubricating rotary drive hardware: use lithium grease, automotive grease or petroleum jelly.
  • Lubricating hinges and rollers: use silicone-based lubricants. Avoid petroleum-based lubricants.

Glass Surfaces – use mild soap or vinegar-based cleaner and spray directly onto glass or soak a clean cloth or sponge in the solution. Follow the cleaning solution’s directions on the label for toxicity, handling and flammability warnings. Wipe glass in a circular motion with light-moderate pressure. Rinse with clean water to remove any streaks. Wipe glass dry with a clean cloth, along with the interior frame and hardware components to prevent spotting or water damage.

  • Avoid ammonia or alcohol-based cleaners, which can cause streaking.
  • Do not be overgenerous with the cleaner—too much can damage the glazing, frame finish, wood or insulating unit seals.
  • Start at the top of the building and work your way down to avoid solution run-off on clean windows.

Stains – to clean grease, oil, tape adhesive, crayons or paint stains on glass, apply a small amount of mild abrasive, such as Soft Scrub® cleaner or acetone, to a clean, wet cloth or towel. Rub only the affected area.

Exterior Frames – under most conditions, occasional rainfall should remove most accumulated dirt on exterior surfaces. In conditions with smog, excess smoke or dirt, exterior surfaces may need to be cleaned more regularly to avoid damage. Use a mild soap or diluted detergent with clean, warm water. Wipe surfaces gently with a clean cloth, soft bristle brush or pressure spray cleaner. Rinse thoroughly with clean water before soap or detergent dries.